Goodwill Industries of Gr. Cleveland & East Central Ohio
  • 12-Dec-2018 to 10-Feb-2019 (EST)
  • Mission Services
  • Canton, OH, USA
  • Hourly
  • Full Time

Medical, Dental, Vision, Life Insurance, Disability, Retirement, and Paid Time Off

Goodwill Industries of Greater Cleveland and East Central Ohio is currently seeking a full time Employment Specialist who will assume primary responsibility for providing services to individuals from intake through goal planning and discharge for vocational services programming.

The Employment Specialist is responsible for working with individuals to match their background, skills, and interests with job openings, preparing candidates for interviews and assisting with entry into the workforce. This individual is responsible for providing an array of vocational services to individuals at their assigned locations to facilitate skill building, job safety, and the appropriate work behavior necessary to be successful in employment.

 In addition to working with participants, the Employment Specialist establishes and maintains relationships with employers and public agencies in the community to facilitate learning and secure employment opportunities.

Essential Functions:

  1. Provide an array of vocational services including intake, job development, employment supports, community-based assessment, vocational training, and/or other services identified in an individual's program plan.
  2. Conduct participant intake and histories to assess the individual's background, skills, abilities, and preferences to identify appropriate vocational goals, objectives, and interventions geared toward allowing the individual to meet their individual vocational goals.
  3. Facilitate the Person-Centered Planning process involving the individual served and their identified supports and document in the individual's Individual Program Plan. Facilitate the ongoing evaluation of a participant's Individual Program Plan to ensure relevance and to measure progress.
  4. Assess the participant's work skills and abilities and assist with refining skills and acquiring new skills as appropriate.
  5. Clearly record participant progress through services and complete all necessary documentation and reporting within established timeframes.
  6. Assist participants by identifying necessary community supports and providing referral and connection to identified supports.
  7. Comply with applicable CARF standards, federal, state, and local laws governing the provision of vocational services.
  8. Comply with agency policies, procedures, contractual guidelines, safety and security regulations, and rules protecting participant confidentiality.
  9. Conduct and/or attend regularly scheduled meetings with participants, including planning meetings.
  10. Attend all internal and external meetings and trainings as required.
  11. Complete other duties as assigned.



Integrity/Judgment, Customer Focus, Communication, Teamwork, Dependability/Reliability, Functional Expertise, Initiative and Resourcefulness, Results Focus, Accountability, Organizational skills


Specific Experience/Skills/Abilities:

  • Experience in the field of vocational rehabilitation preferred.
  • Knowledge of local labor market, community supports and services.
  • Experience working with persons with diverse backgrounds, individuals with disabilities, or individuals with other barriers to employment, preferred.
  • Understanding of the impact of obtaining employment for individuals with disabilities or barriers to employment.
  • Ability to communicate effectively, both verbal and written, with program participants and families, colleagues, community partners, and community employers.
  • Ability to work with others in an effective manner, earning their trust and confidence, enabling them to share their feelings to facilitate successful participation in programming.
  • Ability to clearly document program activities via case notes, written reports, and other written or electronic media.
  • Ability to perform computer functions, including the use of the internet, Microsoft Office, smart phones, and other productivity tools. Ability to learn agency client database management system.
  • Organizational and time management skills
  • Detail oriented, ability to gather and record data efficiently and accurately.

Basic Requirements:

EDUCATION: Bachelor's degree in education, social work, psychology, rehabilitation counseling, business, or related field preferred, or three years of experience providing vocational rehabilitation services to individuals with disabilities and/or barriers to employment and High School Diploma or equivalent.

CERTIFICATION:  Must have valid driver's license and automotive insurance. Must regularly provide the agency with proof of valid auto insurance. Certification in First Aid and CPR is required. Ability to complete State of Ohio Department of Developmental Disabilities provider training. Ability to obtain additional certifications may be required, including Certified Employment Support Professional (CESP).

WORK CONDITIONS: Works a flexible and varying schedule that may include nights or weekends as determined by the needs of the individual served. Ability to handle a variety of tasks that change often. Ability to work independently with moderate supervision. Travel is required within communities served and may include transporting the individual served as necessary. Must be able to perform physical requirements of the position, including, but not limited to inside, sedentary work. Frequent forward, horizontal reach at desk. Occasional standing, walking up to 60 feet, stair climbing, stooping, bending; push/pull up to 10 pounds. Infrequent crouching/squatting. Working conditions will vary according to each participants work site. Standing, lifting, stooping, twisting, and hand/arm manipulation may occur at any given job site.

EQUIPMENT: General office equipment, computer, phone systems, adaptive equipment. May utilize other equipment such as floor machine, pallet jack, tow motor, based on the needs of the individual served.

This is a full time, hourly position with offered benefits of: Medical, Dental, Vision, Life Insurance, Disability, Retirement, and Paid Time Off.

Background checks and FBI/BCI checks will be performed. 

Help Make Good Skills Possible: Join the Goodwill Team Today!

Equal Opportunity Employer- Minority/Female/Disability/Veteran

Goodwill Industries of Gr. Cleveland & East Central Ohio
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